Key Takeaways
- You can now return eligible Amazon items for free at FedEx Office locations nationwide with no label or shipping box required.
- Other drop-off locations include Whole Foods Market, The UPS Store, Kohl’s, Staples, and regional partners such as Winn-Dixie, Save Mart, and Goodwill.
- Bring your item and QR code to any drop-off location. No packaging or label needed.
Amazon is making returns simpler than ever.
Eligible items can be returned for free at more than 10,000 US locations without a box, tape, or label. Most customers are within five miles of a drop-off point, making returns easy.
More than 1,500 FedEx Office locations have joined Amazon’s network of return drop-off points, along with Whole Foods Market, The UPS Stores store, Kohl’s, and Staples.
“Convenience doesn’t end once you place your order,” said George Pillai, Vice President of Returns and Re-commerce at Amazon. “We work hard to help customers find products they’ll love and use. But sometimes a return is needed. When that happens, we want the experience to be seamless. We’re always working to make returns simpler; adding FedEx Office locations is another way of making returns fit into customers’ daily lives.”
Amazon makes returns more convenient by expanding drop-off locations near customers, allowing them to return items as part of their routine without extra packaging or printing.
Start your return in your Amazon account. Choose a nearby drop-off location and get a QR code. Bring your unpackaged item and its QR code to the location where staff will scan it and prepare it for shipping.
You can make free returns without a shipping box at three locations:
FedEx Office
You may return eligible Amazon items at FedEx Office locations. This allows you to handle returns conveniently while running other errands.
Whole Foods Market
Whole Foods Market stores offer free drop-off for eligible Amazon returns, so you can manage your returns while grocery shopping. Many stores have dedicated return counters, while some have self-service kiosks for quick processing.
The Ups Store
Many UPS Store locations accept eligible Amazon returns. This option is free unless there’s another free location closer to your delivery address. In rare cases, you may see a $1 fee.
Kohl’s and Staples Locations
Kohl’s and Staples stores make it easy to drop off eligible returns while you shop. If there’s a participating location nearby, it will show up as an option when you start a return. At select Save Mart stores in California and Nevada and at Winn-Dixie stores in Florida, return eligible Amazon items during your regular grocery trip.p.
Goodwill
If you are in the greater Seattle area, drop off eligible Amazon returns at select Evergreen Goodwill locations. See all return options in the returns center and pick what works best for you.
Prime members get free delivery on over 300 million items across 35 categories, all covered by Amazon’s A-to-Z Guarantee. Many items are available for free same-day or next-day delivery.
