AI offers clear opportunities, but early adoption has shown a common challenge. To scale quickly, companies need more detailed control. Not every process needs full automation, and not every task should use the same costly model. Customers want more options to base decisions on real-time performance and cost, but they lack the tools to manage this across a mix of agents and platforms.
Salesforce is announcing a major update to Agent Fabric, delivering a reliable way to manage your growing multi-vendor AI environment. Agent Fabric now includes automated discovery, easy-to-use authoring tools, and centralized LLM governance for your whole organization. Every handoff, model choice, and decision is optimized for cost and risk while keeping things fast.
Since launching in September 2025, Agent Fabric has managed thousands of agent instances for customers from large companies like Capita to focused providers like Alcon and Diabsolut. It helps them discover, manage, coordinate, and monitor agents across their organizations with full interoperability.
Agent Fabric enables rapid, secure deployment of a coordinated agent network. It offers a unified, governed agentic layer for our implementation solution. Simply send a Slack message to request support with projects like workshop planning, user stories, and solution design. The most suitable resources are engaged, whether pulling best practices through Certinia and SharePoint NCPs or utilizing Agentforce and other homegrown agents. Now, tasks that previously took days are completed in seconds. Agent Fabric is the way we scale AI without sacrificing control. John Pettifor, SVP, Innovation, Diabsolut.
What’s New?
Shortening The Path To Production For AI
- Expanded agent scanners: automated discovery now includes MCP servers (managed connectivity provider servers that integrate and manage connections) and new platforms such as Amazon Bedrock, Microsoft Foundry, and GoDaddy. This speeds up visibility and registration of AI assets by using secure OAuth (Open Authorization) authentication.
- Visual authoring canvas: Use a new drag-and-drop user interface with Microsoft Vibes to map workflows and human checkpoints. This makes it easier for developers to find the right agents and create the needed project structure.
- MCP Bridge: make your existing APIs ready for agents by enabling MCP at scale. You can also add enterprise-grade security and rate limiting without changing your code.
- Information hosted MCPs: bring Informatica’s data quality and governance MCP (managed connectivity provider) servers directly into your workflows. These are automatically available in the agent registry, so every agent interaction starts with trusted governed data.
Bringing Care and Oversight to Agent Interactions and Multi-Agent Orchestration.
- Agent script for Agent Broker: Apply the same guided approach used in AgentForce to Agent Broker so you can set fixed handoff rules while LLMs manage the reasoning in between. Goal-based autonomous agents working within trusted workflows yield increasingly consistent and reliable results.
- LLM governance on AI Gateway: standardize token management and compliance across your whole multi-LLM setup. You can enforce routing rules, unify access, and control costs from one place, helping keep your data secure and your budget in check.
- Trusted agent identity: Let agents perform actions by using specific user permissions. For important tasks such as moving money or legal review, you can submit a mobile approval request, ensuring every sensitive operation is verified and auditable.
- Controlled registration: Register only the agents and tools that meet your business rules. This helps make sure teams use authorized and vetted assets.
- Expanded model choice: use Salesforce’s reasoning engine and LLMs along with OpenAI and Gemini to bring Salesforce’s trusted data security to all your ecosystem interactions.
Agent Fabric is now available in Canada and Japan, and supports runtime Fabric deployment, so you can run guardrails directly on your infrastructure for private cloud and on-premise workloads.
Perspectives
“Agent Fabric is the foundation of a multi-agent evolution. It brings all of our agents under one umbrella, helping them discover each other at runtime and intelligently route tasks driven by intent. This is how we will reimagine the customer experience and change our business.” — Srinivasa Patibandla, Director, System Integrations and APIs, Alcon.
Navigating the ever-evolving AI landscape presents challenges as AI adoption advances. Agent Fabric provides complete oversight of your AI environment, transforming siloed agents into a unified high-performance digital workforce. Dash, Andrew Comstock, SAP, and GM MuleSoft.
Availability
- Agent Fabric is available in Canada and Japan with Flex Gateway support for runtime fabric.
- Agent governance: AI gateway, MCP bridge, and trusted agent identity with mobile authorization for high-risk agent actions are generally available today.
- Agent Broker column beta for deterministic orchestration begins in April 2026. Full GA, including the visual authoring canvas and Salesforce model support, arrives in June 2026.
- Agent Scanners: support for additional platforms, Amazon Bedrock, Microsoft Foundry, and GoDaddy, is available today. Support for NCP servers arrives in May, followed by OAuth in June.
