ElevenLabs and IBM announced a collaboration to bring ElevenLabs Text-to-Speech and Speech-to-Text (STT) technology to IBM WatsonX Orchestrate. This partnership equips clients with tools for natural language interactions that enhance AI-driven experiences while meeting enterprise security and scalability needs.
Natural voice is key for customers and employees interacting with AI, but robotic voices, rigid flows, and long waits hurt the experience. ElevenLabs’ advanced TTS enables secure, natural-sounding voice agents in 70 languages that convey human emotion.
AI agents are becoming central to everyday work, and voice is where AI either earns trust or loses it, said Mati Staniszewski, co‑founder at ElevenLabs. Together with IBM, we are helping organizations replace robotic interactions with AI agents that people actually want to talk to, built with the security and compliance controls that enterprises require.
This integration enables organizations to use high-quality, multilingual AI voice agents, enhancing experiences across sectors such as government, banking, insurance, healthcare, and utilities in customer service and internal operations.
IBM Watsonx Orchestrate is the platform for building, deploying, managing, and overseeing AI agents to automate workflows. It connects with existing systems, models, or automation tools, enabling agents to collaborate and providing a solid foundation for enterprise AI clients. Clients get access to ElevenLabs, high-quality speech, and a library of 10,000-plus voices, plus protections including PCI compliance, zero retention mode for HIPAA compliance, and data residency. This ensures consistency, security, and reliability for large deployments and high-volume global interactions.
We are giving AI agents a voice in the enterprise. Clients are increasingly deploying agentic AI with customer and employee interactions. They want these experiences to be intuitive, responsive, and accessible, said Nick Holder, Vice President, AI Technology Partnerships at IBM. IBM’s open-ecosystem approach gives clients the flexibility to choose the models and tools that best fit their business. Our integration of ElevenLabs with WatsonX Orchestrate shows this. It enables enterprises to deploy AI agents that sound natural, scale globally, and address security, reliability, and governance.
ElevenLabs and IBM plan to keep working together to help businesses move from text-only agents to voice-first, human-centered AI experiences that can grow with their needs. To discover how your organization can benefit from these advancements, explore IBM WatsonX Orchestrate with ElevenLabs today.
Statements regarding 11 Labs and IBM’s future direction and aims are subject to change or withdrawal without notice and represent only goals and objectives.
About ElevenLabs
Eleven Labs is an AI research and product company changing how we communicate with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses across three main platforms. ElevenAgents enables businesses to deliver flawless intelligent customer experiences through integrations, testing, monitoring, and the reliability needed to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio core models.
About IBM
IBM is a leading provider of global hybrid cloud, AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs, and gain the advantage in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications, and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to effect their digital transformations quickly, effectively, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions, and consulting deliver open and flexible options to our clients. All of this is backed by IBM’s strong, long-standing devotion to trust, transparency, responsibility, equity, and service. Visit www.ibm.com for more information.
Source: Enterprise AI Finds its Voice: ElevenLabs and IBM Bring Premium Voice Capabilities to Agentic AI
